Privacy Policy
Last Updated: January 2025
At Zredyne, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you use our investment automation platform. We're committed to transparency and compliance with Irish and EU data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Our approach is straightforward. We only collect data that helps us provide better service, and we never sell your information to third parties. You have complete control over your data, and we're here to help if you have questions.
Data Controller: Zredyne Limited
Address: 37 Kinvara Park, Ashtown, Dublin 7, D07 W265,
Ireland
Contact: +353 91846373 | [email protected]
Information We Collect
Account and Identity Information
When you register with Zredyne, we collect basic details to create and manage your account. This includes your name, email address, phone number, and date of birth. We also verify your identity through documentation required under Irish financial regulations.
For compliance with anti-money laundering requirements, we may request additional identification such as passport details or proof of address. This isn't us being nosy – it's a legal requirement for financial services in Ireland.
Financial and Investment Data
To provide our investment automation services, we collect information about your financial situation and investment preferences. This includes details about your income range, investment goals, risk tolerance, and any existing investment portfolios you choose to share with us.
We also track your transactions, investment performance, and account balances. This data helps our algorithms make informed decisions and allows you to monitor your investment progress.
Technical Information
We automatically collect technical data when you use our platform, including IP addresses, browser types, device information, and how you interact with our services. This helps us improve performance and security.
Communication Records
When you contact our support team, we keep records of those conversations. This helps us provide better service and resolve issues more efficiently over time.
How We Use Your Information
We use your data for specific purposes that directly benefit your experience with Zredyne. Everything we do with your information falls into one of these categories:
- Providing and managing your investment automation services
- Processing transactions and maintaining accurate financial records
- Verifying your identity and preventing fraudulent activity
- Communicating important account updates and service notifications
- Improving our platform based on how people actually use it
- Complying with legal obligations under Irish and EU financial regulations
- Responding to your questions and providing customer support
- Analyzing investment trends to refine our automation algorithms
Legal Basis: We process your data based on several legal grounds including contractual necessity (to provide our services), legal obligations (regulatory compliance), legitimate interests (platform improvement and fraud prevention), and your explicit consent where required.
Data Retention and Storage
We keep your information only as long as necessary. Active accounts maintain full data access for service delivery. Once you close an account, we retain essential records for seven years to comply with Irish financial regulations and tax requirements.
After this retention period expires, we securely delete your personal information unless there's a specific legal reason to keep it longer. You can request early deletion of certain data types, though some records must be retained by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of service + 7 years | Regulatory compliance |
| Transaction Records | 7 years after transaction | Tax and audit requirements |
| Identity Verification | 7 years after account closure | Anti-money laundering laws |
| Marketing Preferences | Until you withdraw consent | Direct marketing permissions |
| Technical Logs | 90 days | Security and troubleshooting |
Where We Store Your Data
Your information is stored on secure servers within the European Economic Area. We use industry-standard encryption both when data is being transmitted and when it's sitting in our databases. Our hosting providers maintain ISO 27001 certification and comply with GDPR requirements.
In rare cases where we need to transfer data outside the EEA, we use approved safeguards like Standard Contractual Clauses. But honestly, we avoid this whenever possible because keeping data in Europe just makes sense for an Irish-based company.
Sharing Your Information
We don't sell your data to anyone. Period. But we do share information with trusted partners who help us deliver our services. Here's exactly who gets access and why:
Financial Service Providers
We work with regulated financial institutions to execute your investment transactions. These partners only receive the information necessary to process trades and maintain your investment accounts. They're bound by strict confidentiality agreements and regulatory requirements.
Technology and Infrastructure Partners
Cloud hosting providers, payment processors, and security services help us keep the platform running smoothly. These companies process data on our behalf under strict contracts that limit how they can use your information.
Regulatory and Legal Requirements
Sometimes we're legally required to share information with Irish authorities like the Revenue Commissioners, the Central Bank of Ireland, or law enforcement. We only disclose what's specifically required and will notify you unless legally prohibited from doing so.
Important: If Zredyne is acquired or merges with another company, your data would transfer to the new entity. We'd notify you beforehand and ensure the new owner maintains equivalent privacy protections.
Your Privacy Rights
Under GDPR and Irish data protection law, you have substantial control over your personal information. These aren't just theoretical rights – we've built systems to make exercising them straightforward.
Access Your Data: Request a copy of all personal information we hold about you. We'll provide this in a structured, commonly used format within 30 days.
Correct Inaccurate Information: Update or fix any incorrect data in your account. Most information can be changed directly through your account settings.
Delete Your Data: Request deletion of your information, subject to legal retention requirements. We'll explain what can be deleted immediately and what must be kept for compliance.
Restrict Processing: Limit how we use your data in certain circumstances, like when you're disputing accuracy or questioning legitimate interests.
Object to Processing: Stop us from processing your data for specific purposes, particularly direct marketing. You can opt out of marketing anytime.
Data Portability: Receive your data in a machine-readable format or have it transferred directly to another service provider where technically feasible.
How to Exercise Your Rights
Contact us at [email protected] with your request. We'll verify your identity (to protect against fraudulent requests) and respond within 30 days. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.
If you're unhappy with how we handle your data, you can complain to the Data Protection Commission in Ireland. Contact details: dataprotection.ie or call +353 57 868 4800. We'd appreciate a chance to resolve issues directly first, but you have the right to go straight to the regulator.
Security Measures
Protecting your financial data is non-negotiable. We use multiple layers of security to prevent unauthorized access, alteration, or disclosure of your information.
Technical Safeguards
256-bit SSL encryption for data transmission, encrypted database storage, regular security audits, automated threat detection, and secure API communications with financial partners.
Operational Safeguards
Strict access controls limiting who can view your data, mandatory security training for all staff, regular backup procedures, and incident response protocols.
What You Can Do
Security is a shared responsibility. Use a strong, unique password for your Zredyne account. Enable two-factor authentication. Don't share your login credentials. Log out when using shared devices. And contact us immediately if you notice any suspicious activity.
Despite our precautions, no internet-based service is 100% secure. We can't guarantee absolute security, but we commit to maintaining industry-leading protections and notifying you promptly if any breach affects your data.
Cookies and Tracking
We use cookies and similar technologies to make our platform work properly and understand how people use it. When you first visit zredyne.pro, you'll see a banner asking for your cookie preferences.
- Essential Cookies: Required for basic functionality like login sessions and security. These can't be disabled without breaking the platform.
- Performance Cookies: Help us understand which features work well and which need improvement. Completely anonymous.
- Functional Cookies: Remember your preferences like language settings or dashboard layout.
You can manage cookie preferences anytime through your account settings. Blocking certain cookies might limit some features, but core investment functionality will still work.
Children's Privacy
Zredyne is designed for adults. We don't knowingly collect information from anyone under 18. If you're a parent and discover your child has created an account, contact us immediately and we'll delete their information.
Our investment services require legal capacity to enter contracts, which means users must be at least 18 years old in Ireland.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on the platform.
The "Last Updated" date at the top shows when the current version took effect. We encourage you to review this policy periodically. Continued use of Zredyne after changes means you accept the updated terms.